Problem Solver / Troubleshooting

# Paper Handling Problems

| Note:

The EPL-6200 comes with two standard paper sources, i.e., the MP tray and the manual feed slot. The MP tray is the only available paper source for the EPL-6200L.

The optional 500-Sheet Lower Paper Cassette Unit A4 is available only for the EPL-6200.

Paper does not feed properly
Cause | What to do
The paper guides are not set correctly. | Make sure that the paper guides in all the paper sources are set correctly for the loaded paper size.
The paper source setting may not be correct. | Make sure that you have selected the correct paper source.
There may be no paper in the selected paper source. | Load paper into the selected paper source.
The size of the loaded paper differs from the selected paper size in the printer driver. | Make sure that the correct paper size is selected in the printer driver settings.
Too many sheets may be loaded in a cassettes. | Make sure that you have not tried to load too many sheets of paper. For the maximum paper capacity for each paper source, see EPL-6200, EPL-6200L, or 500-Sheet Lower Paper Cassette Unit A4 (EPL-6200 only).
If paper does not feed from the optional 500-Sheet Lower Paper Cassette Unit A4, the unit may not be installed properly. | For instructions on installing the unit, see 500-Sheet Lower Paper Cassette Unit A4.

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