# Public

i18n.mainTitle = Country Lut IT service management system - ITILBASE II
i18n.loginTitle = User Login
i18n.username = user name
i18n.password = password
i18n.doLogin = login
i18n.reset = Reset
i18n.cookieAlert = do not have to visit within two weeks

err.userNameOrPassword = user name or password, please login again!
err.userNameCannotBeNull = User name can not be empty!
err.passWordCannotBeNull = password can not be empty!


common.add = Add
common.edit = Edit
common.delete = Delete
common.search = Search
common.save = Save
common.update = Modify
common.pleaseSelect = Please select

label.title = title
label.userList = user list
label.orgList = agency list

title.tool = aids
title.tool.affiche = Announcement Management
title.tool.sms = SMS
title.tool.email = mail management
title.tool.im = IM Management

# Login
GuoYuITServiceManagementITILII = Country Lut IT service management ITILBASE II
common.Login = login
common.Reset = Reset
common.Username = user name
common.Password = password
doNotHaveToLoginWithinTwoWeeks = do not have to visit within two weeks
loginnameOrPasswordError, PleaseReLogin = user name or password, please login again!
loginNameCannotBeNull = User name can not be empty!
passwordCannotBeNull = password can not be empty!

# Portal
common.Portal = portal

# Main menu
common.mainMenu = Main Menu
common.shortcutMenu = shortcut menu
common.Title = title
common.Content = content
common.Save = Save
titleAndContentCannotBeNull = Request title and description can not be empty! / Request the title and content must be filled!
common.Message = news
common.loginOut = off
common.Help = Help
common.myTask = my task
portal.assignedToMyRequest = assigned to my request
common.More = More
commom.noData = No data
request to be assigned portal.waitingAssignedRequest =
Popular knowledge portal.topKnowledge =
portal.bulletinBoard = Bulletin Board
common.Messages = Instant Messaging
portal.hotMessage = hot information
portal.statisticsMessage = statistics

# Request
itsm.Request = request
request.requestList = request list
request.addRequest = New Request
common.editRequest = Edit
common.delete = Delete
common.search = Search
common.No .= number
common.Category = Classification
common.Requester = claimant
request.assignedToTeam = assigned to the group
request.assignedToTechnician = assigned to the technician
common.Priority = priority
common.Status = state
common.Remark = Remarks
common.createTime = Created
SLAStatus = SLA status
Operation = operational items
requestTotal = Request Statistics
allRequest = list of all requests
requestIlogged = my request
assignedToMyTeamRequest = request assigned to my group
assignedToMyRequest = assigned to my request
I am responsible for the request RequestIFollowed =
myRequestTask = my request task
myTeamRequestTask = task of our group's request
Quickly create quicklyCreateRequest =

# Add request
baseInformation = Basic information
Source = Source
Complex = complexity
Affect = impact
Urgency = Emergency degree
Address = Address
requestDetail = Request Details
requesterInformation = claimant information
requestUser = requesting user
Contact contactTel =
selectUser = Select User
usersList = user list
loginName = login
Name = Name
Telephone = Phone
Check = selected
relatedCI = related configuration items
relatedAssets = related assets
selectedCI = select configuration items
CICategory = Configuration Items
assetName = name
operateItems = Action Item
Refresh = Refresh
Total = total
Page = page
Items = bar
userCannotBeNull! = Request the user can not be empty!
saveAll = Save All
backRequestList = Back to list
Select Request Category selectRequestCategory =
pleaseSelect = Please select
Prompt = prompt
requestAddSuccess = request for information has been added successfully

# Edit request
pleaseSelectRequest = Please select at least one request!
ok = OK
editSave = Save Changes
processTracking = Process Tracking
Assign = assignment
Task = task
taskList = task list
planStartTime = planned start time
planFinishTime = program end time
assignTo = assigned to
addTask = Add Task
taskTitle = Task Title
taskContent = task description
planStart = plans to begin
planEnd = project completion
Team = Working Group
Technician = Technician
saveSuccess = save successful!
noDataDisplay = No data
Add / EditTask = Add / Edit Task
timeList = Time Details
Detailed list timeList = time
personInCharge = dealing with people
processingTime = processing time
Cost = cost
addTime = Add Time Details
Resolution = solution
saveAndAddToKnowledge = saved and added to the Knowledge Base
updateRequestSuccess = request information has been changed successfully!

# Delete request
pleaseSelectRequestAndDelete = Please select at least one request to delete!
areYouSureDeleteThisRequest? = Do you really want to delete the selected request information?
Cancel = Cancel

# Search request
searchRequest = search request
requestCategory = request class
requestTitle = Request Title
requestStatus = Request Status

# Process the request
requestDetail = request more information
Action = Action
New = New
SLAResponseTime = SLA response time
SLAEndTime = SLA completion time
responseTime = response time
finishTime = completion time
helpItem = help items
searchRelatedKnowledgeOfRequest = Find and knowledge relevant to the request
Find similar requests searchTheSampleRequest =
requestHistory = history
requestCreate = request to create
operateTime = operating time
Operator = Operator
requestUpdate = Request Update
firstlineTechnicianDealing = first-line treatment
secondlineTechnicianDealing = second-line treatment
assignedToSecondlineTechnician = assigned to second-line
second request to assign requestAssignedToSecondlineTechnician =
technologyTeam = Technology Group
assignedRemarks = assigned Remarks
Clear = Clear
selectTeam = selection rent
assignedSuccess = assignment success!
returnFirstlineTechnician return line
requestReturn = request return
returnCause = reason for the return
Return = return
returnCurrentTeam = return the group
Reassigned = re-assigned
thirdlineTechnicianDealing = third-line treatment
assignedToThirdlineTechnician = assigned three-
requestAssignedToThirdlineTechnician = request to assign three-
fourthlineTechnicianDealing = four-line treatment
requestAssignedToFourthlineTechincian = assigned four-request
Close = Close
processRemark = Treatment Notes
remarkDetail = Notes more
Add = Add
requestExtraction = request extraction
extractionRemark = extract Remarks
Extract = Extract
applyForEscalate = Upgrade Application
application for reasons to upgrade applyForEscalateCause =
Apply = Application
requestEscalation = Request Upgrade
escalateTo = upgrade to
escalateCause = upgrade causes
escalate = upgrade
startRequestDeal = start request processing
startRequestDealRemark = start request processing Remarks
startDeal = start processing
startDealSuccess = start processing success!
Approving = processed
requestApproval = request approval
approvalRemark = approval Remarks
Agree = agree
Disagree = do not agree
approvalPass = approval complete!
dealFinished = processed
RequestDealFinished = request processing completed
submitSuccess = submitted successfully!
Reopen = re-open
ReopenCause = reason to re-open
Open = Open
requestClosed = request Close
cloasedTime = closing time
closedCause = off causes
FRC = FRC
requestCloseSuccess! = Request off successfully!
requestVisit = request for a return visit
saveVisit = save the visit results
emailVisit = access path through the mail return visit visit

# Knowledge Base
itsm.Knowledge = Knowledge Base
knowledgeList = Knowledge List
hotKnowledge = hottest knowledge
TopKnowledge = date knowledge
knowldegeCategory = knowledge classification
Time = time
Operate = operational

# Add Knowledge
addKnowledge = New knowledge
knowledgeTitle = knowledge of the title
knowledgeSort = knowledge type
accessPermission = access
Share = share
OnlyTechnicianLook = technical staff only
keywords = keywords
knowledgeAttachment = knowledge Accessories
addAttachment = add attachments
Upload = Upload
Detailed knowledge knowledgeDetails =
File: ** NotAllowedToUploadFiles = file: XX is not allowed to upload the file to filter this file!
knowledgeTitleAndContentCannotBeNull = title and content knowledge required!
addKnowledgeSuccess = knowledge successfully added!
PleaseSelectAtLeastOneRecordForEditing = Please select at least one record for editing

# Knowledge of the details
loginTime = Entry Time
Click = Click
relatedAttachmentOfKnowledgeAs = related accessories as this knowledge

# Search the Knowledge Base
knowledgeDetails = knowledge of the details
searchKnownledge = Search the Knowledge Base
dateRange = date range
To = to
Return = Return

# Configuration item
itsm.CI = configuration item
CIManagement = Configuration Manager
CIList = configuration item list
Advanced Search = Advanced Search
Add = Add
Model productType =
serialNumber = serial number
User = user
Location = location
purchaseDate = Purchase Date
operateItems = Action Item

# Add a configuration item
addCI = configuration items added
resourceInformation = Resource Information
Purchase Order No. purchaseNo .=
Brands = Brand
Supplier = Supplier
purchaseDate = Purchase Date
arrivalDate = Arrival Date
warningDate = Warning Date
lifeCycle (Month) = life-cycle (months)
warrantyDate (Month) = warranty (months)
User = user
Owner = Owner
CI = Configuration Information
Attachment = attachments
CICategoryOrNameCannotBeNull = configuration item category or configuration item name can not be empty!

# Configuration item details
relatedCI = related configuration items
relatedDescription = association described
Add a configuration item associated addRelatedCI =
Related = related
Description = Description
isAssociated = is associated
historyRequest = history request

# Device Management
equipmentManagement = Device Management
networkScanner = LAN Scan
scannerStart = scan start
scannerFinished, scannerResults: **= scanned, the scan results: **
addHostComputer = Add Host
hostName = host name
deleteHostComputer = Delete host
pleaseSelectNeedDeleteHost = Please choose the host you want to delete!
areYouSureDeleteThisHost? = OK to delete the selected host?
listRefresh = list refresh

# System Description
systemDescription = System Description
connectStatus = Connection Status
localHost = current host
systemOID = System OID
systemStartTime = system start-up time
systemcontact = System Contacts
systemName = system name
systemLocation = system location
systemServiceNumber = number of system services
Connection = connection ...
connectionFailure, DoesNotSupportedSNMPProtocolOrTimeout! = connection fails, do not support the SNMP protocol or a timeout!

# Process
Process = process
serialNumber = serial number
processID = process ID
procesName = process name
productID = Product ID
Path = path
Parameter = parameter
Type = type
CPU (ms) = CPU (ms)
Memory (KB) = Memory (KB)
connectionSuccess = successful connection

# Install the software
setupSoftware = install software
Index = Index
ID = ID
Date = date

# Services
Services = Services
setupStatus = installation status
operateStatus = operational status
Unload = able to unload
Can pause Pause =

# Storage
Storage = Storage
Assign = distribution
totalCapicity (MB) = total capacity (MB)
usedSpace = used space (MB)
numberOfAllocationFailures = the number of allocation failures
Utilization = utilization

# Device
Equipment = equipment
numberOfError = errors

# ICMP Statistics
ICMPStatistics = ICMP Statistics

# TCP Statistics
TCPStatistics = TCP Statistics
Results = Results

# UDP Statistics
UDPStatistics = UDP Statistics

# SNMP statistics
SNMPStatistics = SNMP statistics

# IP address
IPAddress = IP address
Mask = Mask
broadcastAddress = broadcast address
maximumSize = maximum size

# IP routing
IPRouter = IP routing
next = next hop
Protocol = protocol
Information = information

# IP media
IPMedium = IP media
networkAddress = network address

# IP Statistics
IPStatistics = IP Statistics

# Interface
Interface = Interface
Speed = speed
managementStatus = management state
operateStatus = operational status
lastChangeTime = last change time
acceptBytes = number of bytes received
acceptNumberOfMulticast = number of received multicast
acceptNumberOfNonMulticast = number of received non-multicast
acceptNumberDropped = the number of receivers dropped
acceptError = Receive errors
acceptLocationProtocolNumber = the number of receiver location protocol
outputBytes = number of output bytes
outputNumberOfMulticast = number of output multicast
outputNumberOfNonMulticast = output number of non-multicast
outputNumberDropped = number of output drops
outputError = output errors
outputPackageQueueLength = output packet queue length
Standard = specification

# Statistical reports
itsm.Report = Report
statisticsReport = statistical reports
requestMonthlyReport = request monthly statements
statisticsDetails = statistical details
requestMonthlyStatistics = Request Monthly Statistics
WebForm = web form
Total = Total
toolsItems = tool items
printReport = Print report
exportPDF = Export PDF
exportHTML = Export HTML
exportXLS = Export XLS
exportCSV = Export CSV
January = 1 月份
February = 2 月份
March = 3 月份
April = 4 月份
May = 5 月份
June = 6 月份
July = 7 月份
August = 8 月份
September = 9 月份
October = 10 月份
November = 11 月份
December = 12 月份
requestStatusReport = Request Status Report
requestStatusStatistics = Request Status Statistics
Resolved = Resolved
requestYearReport = Annual Report Request
requestYearStatistics = request annual statistics
CICategoryReport = Configuration Items Report
CICategoryStatistics = statistics of configuration items
CICategoryName = configuration item category names
Number = the number of



# Aids
itsm.tool = aids

# Announcement Management
tool.affiche = Notice
tool.affiche.effectiveDate = Effective Date
tool.affiche.visibleStatus = visible
Technician only visible tool.affiche.onlyVisibleToTechnician =
tool.affiche.creator = creator
tool.affiche.content = content
tool.affiche.to = to
tool.affiche.formEmail = from the mailbox
tool.affiche.yes = is
tool.affiche.no = No

SMS #
tool.sms = SMS
tool.sms.sendList = Send list
tool.sms.importFormExcel = Import from EXCEL
tool.sms.AphoneNumberPerLine = Tip: One phone number per line
tool.sms.smsContent = information content
tool.sms.messageContentAlert = information content (information content up to 70 Chinese characters, will be divided into more than send out!)
tool.sms.send = OK to send
tool.sms.accountInfo = Account Information



# Mail management
tool.mail.addEmail = write e-mail
tool.mail.replyEmail = reply to a message
tool.mail.creatRequest = Create Request
tool.mail.sendAddress = Outbox
tool.mail.receiveAddress = Inbox
tool.mail.emailTitle = message subject
tool.mail.addAttachments = add attachments
tool.mail.emailContent = message content
tool.mail.remark = Notes information
tool.mail.emialDescription = related description
tool.mail.confirmSend = Send
tool.mail.sendTime = Sent
tool.mail.to = to

tool.mail.toReuqest.title = title
tool.mail.toReuqest.content = content
tool.mail.toReuqest.createByUser = requesting user
tool.mail.toReuqest.effectCI = related assets
tool.mail.toReuqest.level = level
tool.mail.toReuqest.effect = impact
tool.mail.toReuqest.category = Classification
tool.mail.toReuqest.emergencyDegree = Emergency degree
tool.mail.toReuqest.priority = priority
tool.mail.toReuqest.form = source
tool.mail.toReuqest.address = address


# IM Management
tool.im = IM
tool.im.writeIM = Write a message
tool.im.replayIM = reply message
tool.im.receiveUser = receiving user
tool.im.imTitle = message header
tool.im.imContent = message content
tool.im.confirmSend = Send
tool.im.confirmReply = reply
tool.im.imDetail = view messages
tool.im.sendUser = send user
tool.im.sendTime = Sent

tool.im.selectUser = Select User
tool.im.state = state
tool.im.state.notRead = unread
tool.im.state.readed = read
tool.im.state.replayed = has returned
tool.im.confirmSelectUser = confirm selection
tool.im.searchUser = Search Users
tool.im.search.userName = user name



# Basic settings
itsm.basicSettings = base set
organizationManagement = Institutions
CompanyInformation = Company Information
companyName = Company Name
Fax = Fax Number
organizationTel = Organization Phone
Email = Contact e-mail
companyAddress = Address
companyWebsite = website
companyLOGO = Company LOGO
Browse = Browse
serviceEmailBox = Service E-mail
serverAddress = server address
serverPort = Service port number
Whether the verification IsNeedVerify =
connectionTest = Connectivity Test
completeServiceProvide'sServerAddress, ForExample = complete service provider's server address, for example:
completeEffectiveEmailAndLoginUserAndPassword = fill in the correct email address and login user name and password.
pleaseTestIsConnectSuccess, SaveBefter = save before you test the connection is successful
sendEmail = Send E-mail
SMSAccountUser = SMS account
userNo .= user ID
userPassword = password
sendAddress = send address
AccountInquiry = account inquiries
SMSLength = message length
mobileNumber = phone number
companySaveSuccess = company information saved successfully!
connectTestSuccess = Connection test successful!
EmailBoxSaveSuccess = Service mail message has been successfully saved!
connectFailure! = Connection test failed!

# Institutional setup
organizationSettings = institutional setup
currentOrganization = current body
organizationList = agency list
organizationType = body type
organizaitonName = Organization Name
organizationAddress = Address
personInCharge = Leader
organizationUpdateSuccess = body of information has been updated!
organizationAddSuccess = organization successfully added!
serviceTimeUpdateSuccess = Service time update success!

# Account Management
customerManagerment = Account Management
customerList = client list
addCustomer = new customers
customerName = Customer Name
editCustomer = Edit Customer
Search Customer searchCustomer =
addCustomerSuccess = client successfully added!
updateCustomerSuccess = customer information has been updated!

# Supplier Management
supplierManagement = Supplier Management
addSupplier = new suppliers
editSupplier = edit supplier
searchSupplier = Search for suppliers
supplierName = Supplier Name
Suborganization = sub-sector
Save Add saveAdd =

# List view
listView = list view
Email = email
addOrganization = new institutions
parentOrganization = affiliation
defaultCurrentCompany, ClickModify = default current company, click to edit
Submit = submit
editOrganization = edit institutions
alreadyTop = is already the top
searchOperation = search operation

# Service
serviceTime = service time
workTime = working hours
allDay (24Hours) = day (24 hours)
selectWorkTime = choice of work hours
workDays = All Rights Reserved
Monday = Monday
Tuesday = Tuesday
Wednesday = Wednesday
Thursday = Thursday
Friday = Friday
Saturday = Friday
Sunday = Sunday
Hours = Points
Minutes = minutes

# Holidays
Holiday = Holiday
addHoliday = new holidays
holidayTime = Holiday Time
Description = description of the relevant
editHoliday = edit holidays
Role = role

# Access Control
accessControl = Access Control

# User Management
userManagement = User Management
userList = user list
addUser = Add User
add / EditUser = Add / Edit Users
loginAccount = login account
loginPassword = password
confirmPassword = Confirm Password
userFamilyname = user name
userFirstname = user name
userOccupationalTitle = user titles
userState = user status
Enable = Use
Disable = Disable
otherInformation = Additional Information
Email = Email
contactInformation = Contact Information
officeTel = Office Phone
Fax = Fax
officeAddress = Office Address
userRole = user roles
engineerCost = Cost Engineer
Yuan / Hours = RMB / hour
areYouSureDeleteThisLineInformation = really delete the selected row?
searchUser = Search Users
roleSettings = character set
currentOrganizationSettings = set their organizations
selectOrganization = Select agency
settingSuccess = set successfully
Familyname = name
Firstname = name
Organization = Organization
Mobile = mobile phone

# Role Management
userManagement = Role Management
userList = list of roles
addRole = Add Role
add / EditRole = Add / Edit Role
roleName = role name
roleCode = character code
Enable = Enable
searchRole = search role
PermissionAssign = Permissions Distribution
assignPermission = assign permissions
functionList = Feature List
relatedOperate = related operations
pleaseSelectFunctionItems = Select functional item!

# Resource Management
resourceManagement = Resource Management

# LDAP Management
LDAPManagement = LDAP management
LDAPList = LDAP list
add / editLDAP = Add / Edit LDAP
LDAPType = LDAP type
Sever = server
Port = Port
searchFilter = Search Filter
pleaseSelectNeedEditLine = Please select the line you want to edit
pleaseSelectDeleteLine = Please select the line you want to delete
searchLDAP = search LDAP
LDAPSeverType = LDAP server type

# Data dictionary
dataDictionary = data dictionary
requestState = Request Status
addDictionary = new data dictionary
areYouSureDeleteSelectSubject = sure you want to delete the selected items
requestSource = Request Source
pleaseSelectDataAnddelete = Please select at least one data to delete
pleaseSelectYouWillEditLine = Please select the line you want to edit
Priority = priority
complexLevel = complexity
Urgency = Emergency degree
affectRange = sphere of influence
useState = use of state
Location = location
requestCategory = Request Category
commonCategoryManagement = common classification management
editCategory = Edit Category
categoryDescription = Category Description
addSubcategory = new sub-category
categoryName = Category Name
categoryTree = tree
categoryCode = Classification Code
categoryIcon = category icons
extendedAttributesManagement = Extended Properties Management
addField = New Field
saveSuccess = extension field successfully saved!
extendedAttributesList = extended attribute list
addExtendedAttribute = Add extended attributes
attributeName = attribute name
Text = text
Integer = Integer
Decimal = Decimal
longText = long text
Length = Length
addSuccess = extended attribute success
editExtendedAttribute = edit extended attributes
modifySuccess = extended attributes has been updated!
Sort = Sort
returnItemManagement = visit The Management
addReturnItem = new visit issues
editReturnItem = edit returning items
Radio = radio
addOptionValue = Add option value
OptionValue = option value
returnOptionAddSuccess = return visit to the option value added successfully!
editOptionValue = Edit option value
escalateLevelSettings = update level is set
escalateLevelList = upgrade-level list
levelName = class name
addEscalateLevel = new upgrade level
editEscalateLevel = edit upgrade level
searchLevel = search-level

# Log management
dailyManagement = Log Management
userOnlineDaily = users online journal
userOnlineList = users online list
onlineTime = on-line time
offlineTime = offline time
searchDaily = search logs
To = to
userOperateDaily = user log
resourceID = resource ID

# Service level
serviceLevel = service level
SLAProtocolList = SLA protocol list
SLAServiceProtocol = SLA service agreement
addSLA = new SLA
SLAName = SLA name
Organization Organization
Version = version
closeTime = deadline
serviceOrganization = service
SLADetails = SLA Details
SLAVersion = SLA version
servicePromise = Pledge
byServiceOrganization = is service
Jion = join
Remove = Remove
selectByServicesOrganization = selection is services
SLANameAndRelatedServiceOrganizationCannotEmpty = SLA name and the corresponding services must be completed
selectServiceOrganization = Choose service
editSLA = edit SLA
searchSLA = Search for SLA
contractName = name of the contract
SLADetails = SLA details
SLAPromise = SLA commitments
expectedToBeCompleted = expected to be completed
SLAInformation = SLA information
SLARulesList = SLA rule list
addSLARules = New SLA Rules
ruleName = Rule Name
ruleState = rules state
Day = days
Hours = hours
Minutes = minutes
responseRate = response rate
completeRate = completion rate
usingThePercentage% = percentage% use
allDaysComputing = all-day computing
Yes = yes
No = No
only the calculation of working time onlyTheCalculationOfWorkTime =
matchingRules = matching rules
add / EditRules = Add / Edit Rule
matchingWay = matching
matchingAllRules = match all the rules
matchOne = match one of the
Detailed rules rulesDetails =
Subject = theme
Contain = contains
notContain does not contain
Equal = equal to
notEqual = not equal
startCharacter = Start character
endCharacter = end character
RuleList = rule list
Conditions = conditions
SLARuleAddSuccess = SLA rules successfully added!
autoUpgrade = automatic upgrade
autoUpgradeList = automatic upgrade list
addUpgradePloy = new upgrade strategy
clickSelectPersonOfCharge = Click to select the person in charge
afterTheUpgradeOverdue = late post-upgrade
beforeTheUpgradeOverdue = overdue upgrade before
ployName = policy name
upgradeWay = upgrade
upgradeTime = upgrade time

# Business Rule
businessRule = business rules

# Request Rules
requestRules = Request Rules
ruleList = rule list
addRule = New Rules
ruleInformation = Rule Information
ruleDescription = Rule Description
ruleExecution = rule execution
createExecutive = created implementation
editExecutive = edit implementation
createAndEditExecutive = Create and edit both the implementation of
ruleCollections = rule set
ruleContent = content rules
clickSelectRequester = Click to select the person making the request
operation = operation
actionCollections = action set
Detailed rules ruleDetail =add / EditAction = Add / Edit Action
actionType = Action Type
clickSelectServiceOrganization = Click to select service
actionDetail = Action Details
setServiceOrganization setting services
setApprover = set Approver
assignWorkTeam = that sent a work team
assignEngineer = assigned engineer
changeStatus = Change Status
setPriorityTo = Set priority Set the emergency degree setUrgencyTo 

# Notification rules
notificationRule = notification rules
notify the person making the request noticeRequester =
notify the person making the request noticeRequesterSelfLoginMessage = self log messages
acceptRequestAndNReplyRequesterByEmail = request received by e-mail request for people to give back
updateRequestNoticeRequesterByEmail = update request by e-mail notifications when the person making the request
whenRequestCompleteNoticeRequester = when the request processing is complete, notify the person making the request when the
closeRequestNoticeRequesterByEmail = off request people to send e-mail request
customTemplates = custom templates
noticeTechnician = notice Technician
createRequestNoticeTechnicianByEmail = Create a new request by e-mail notifications when the technician
whenRequestCompleteNoticeTechnician = When the request processing completion notice Technician
assignedRequestNoticeTechnicianByEmail = assigned to the request by e-mail notification Technician
assignedRequestToWorkTeamNoticeTechnicianByEmail = Working Group assigned to the request to the mail notification when the technician group
whenRequestReopenByUserNoticeTechnicianByEmail = when request is notify the user to re-open the message Technician
whenRequestCloseNoticeTheFollowingTechnicianBySendEmail = When a request is sent off an email to the following technical

# Workflow
Workflow=Workflow

# Process Management
processManagement = Process Management
deploymentProcess = deployment process
NotYetCompleted, YouConFirmQuit = operation not yet complete, you sure you want to quit?
lookExample = View Example
flowExample = process instance
flowID = Process ID
Tracking = Tracking
applyExample = application instance
lookFlowChart = View flow chart
processHistory = Process History
Look = View
processUseSettings = process used to set
requestProcess = request process
requestProcessSelect = request process selection

# Flowchart
flowChart = flow chart
requestApply = request an application / request for registration
firstlineEngineerToHandle = line engineers to handle / first-line treatment
secondlineEngineerToHandle = second-line engineers to handle / second line treatment
secondlineEngineer = second engineer
requestAssigned = Request Assignment
End = end
thirdlineEngineerToHandle = third-line engineers to handle / third-line treatment
fourthlineEngineerToHandle = four-line engineers to handle / four-wire deal
assignedFourthlineEngineer = assigned four-wire
requestRegister = Request Registration
isNeedApproval = whether to approve 