#公用
# 注意：红字是重复的或者有错的或不明白的。

i18n.mainTitle=ITILBase II ITSM System Powered by GuoYuSoft
#国聿IT服务管理系统  - ITILBASE II
i18n.loginTitle=User Login
#用户登录
i18n.username=Login Account
#用户名
i18n.password=Password
#密码
i18n.doLogin=Login
#登录
i18n.reset=Reset
#重置
i18n.cookieAlert=No Login In Two Weeks
#两周之内不必登陆
i18n.language=Language
#语言版本

err.userNameOrPassword=Wrong User Name or Password.
#用户名或密码错误，请重新登录！
err.userNameCannotBeNull=User Name is Null.
#用户名不能为空！
err.passWordCannotBeNull= Invalid Password.
#密码不能为空！

common.add=Append
#新增
common.edit=Edit
#编辑
common.delete=Remove
#删除
common.search=Search
#搜索
common.save=Save
#保存
common.update=Update
#修改
common.refresh=Refresh
#刷新
common.pleaseSelect=Please select
#请选择
common.returnToList=Return to the List
#返回列表
common.basicInfo=Basic Info
#基本信息
common.detailInfo=Details
#详细信息
common.import=Import
#导入
common.enable=Enable
#启用
common.disable=Disable
#禁用
common.cancel=Cancel
#取消
common.gridView=List View
#列表视图
common.title=Title
#标题
common.content=Content
#内容
common.category=Category
#分类
common.fastCreate=Quickly Create
#快速创建
common.id=Number
#编号
common.state=Status
#状态
common.cerateTime=Create Time
#创建时间
common.submit=Submit
#提交
common.systemName= ITILBase II-ITSM System Powered by GuoYuSoft
#国聿IT服务管理 -ITILBASE II

# 红字是重复的。
common.login=Login
#登录
common.reset=Reset
#重置
common.add=New
#新增
common.edit=Edit
#编辑
common.delete=Delete
#删除
common.search=Search
#搜索
common.cancel=Cancel
#取消
common.More=More
#更多
common.save=Save
#保存
common.loginOut=Logout
#注销
common.Help=Help
#帮助

common.select=Select
#选择
common.cleanNull=Clear Content
#清空
common.back=Return
#返回
common.close=Close
#关闭
common.Username=User Account
#用户名
common.Password=Password
#密码
common.mainMenu=Sub-Menu
#主菜单
common.shortcutMenu=Shortcut Menu
#快捷菜单
common.Title=Title
#标题
common.content=Content
#内容
common.Portal=Portal
#门户
common.Message=Message
#消息
common.myTask=My Tasks
#我的任务
commom.noData=No data temporarily
#暂无数据
common.Messages=Instant Message
#即时消息
common.no=Number
#编号
common.category=Category
#分类
common.Requester=Requester
#请求人
common.Priority=Priority
#优先级
common.status=Status
#状态
common.remark=Remark
#备注
common.createTime=Creation Time
#创建时间
common.baseInformation=Basic Info
#基本信息
common.subCategory=Sub-category
#子分类
common.field=Field
#字段
common.extendedAttribute=Extended Attribution
#扩展属性
common.dept=Department
#部门
common.process=Process
#流程
common.basicSettings=Master Settings
#基础设置
common.attachment=Attachment
#附件
common.sort=Sort
#排序
common.attributeName=Attribution Name
#属性名
common.date=Date
#日期
label.title=Title
#标题
common.scan=Emailbox Scanning
#邮箱扫描
label.userList=User List
#用户列表
label.orgList=Organization List
#机构列表
title.mainTab.protal=Portal
#门户
title.mainTab.request=Request
#请求
title.mainTab.problem=Problem
#问题
title.mainTab.knowledgeBase=Solution
#知识库
title.mainTab.change=Change
#变更
title.mainTab.configItem=CI
#配置项
title.mainTab.basicSet=Settings
#基础设置
title.mainTab.report=Report
#报表
title.mainTab.tool=Accessories
#辅助工具
#SNMP----------Van
title.snmp.systemDescription=System Description
#系统描述
title.snmp.serverList=Server List
#主机列表
title.snmp.process=Process
#进程
title.snmp.installSoftwares=Software Installation
#安装软件
title.snmp.service=Services
#服务
title.snmp.save=Save
#储存
title.snmp.device=Devices
#设备
title.snmp.ICMPCount=ICMP Statictics
#ICMP统计
title.snmp.TCPCount=TCP Statictics
#统计
title.snmp.UDPCount=UDP Statictics
#统计
title.snmp.SNMPCount=SNMP Statictics
#统计
title.snmp.IPAddress=IPAddress
#地址
title.snmp.IPRouting=IPRouting
#路由
title.snmp.IPMedia=IPMedia
#介质
title.snmp.IPCount=IP Statistics
#统计
title.snmp.Interface= Interface
#接口
title.snmp.TCPTable=TCP List
#表
title.snmp.UDPTable=UDP List
#表
label.snmp.startListener=Start Monitoring
#开始监听
label.snmp.sendTrap=Send Traps
#发送陷阱
label.snmp.connectionState=Connection Status
#连接状态
label.snmp.currentServer=Current Server
#当前主机
label.snmp.systemDescription=System Description
#系统描述
label.snmp.systemOID=System OID
#系统OID
label.snmp.systemStartTime=System Start Time
#系统启动时间
label.snmp.systemContactor=System Contactor
#系统联系人
label.snmp.systemName=System Name
#系统名称
label.snmp.systemAddress=System Location
#系统位置
label.snmp.systemServiceCount=System Service Qty
#系统服务数

title.tool=Accessories
#辅助工具
title.tool.affiche=Announcements Admin
#公告管理
title.tool.sms=Mobile Messages
#手机短信
title.tool.email=Email Admin
#邮件管理	
title.tool.im=IM Admin
#IM管理


#门户
common.Portal=Portal
#门户


#请求----------Van

itsm.request=Request Management
#请求管理
label.request.form=Receiving Way
#来源
label.request.priority=Priority
#优先级
label.request.complexity=Complexity
#复杂程度
label.request.effect=Influence
#影响
label.request.seriousness=Seriousness
#紧急度
label.request.address=Address
#地址
label.request.requestUser=Submitter
#请求用户
label.request.phone=Phone
#联系电话
label.request.withAssets=Related CI
#关联资产--- 中文的，请改为“关联配置项”

label.request.processTracking=Process Tracking
#流程跟踪
label.request.chooseAssignInfo=Assign to whom
#选择指派方式
label.request.assignToGroup=Assign to a Team
#指派到工作组
label.request.assignToTechnician=Assign to a Technician
#指派到技术员

label.request.technician=Action taker
#处理人员
label.request.processingTime=Processing Time
#处理时间
label.request.takeTime=Time Consumed
#花费时间
label.request.clickChooseUser=Click to Select User
#点击选择用户
label.request.takeMoney=Relevant Cost
#相关费用

label.request.logTitle=Log Title
#日志标题
label.request.logDescription=Log Description
#日志描述
label.request.taskTitle=Task Title
#任务标题
label.request.taskDescription=Task Description
#任务描述
label.request.planStart=Start Plan
#计划开始
label.request.planComplete=Complete Plan
#计划完成 
label.request.workGroup=Work Team
#工作组
label.request.theTechnician=Technician
#技术员
label.request.requestAction=Action
#动作
label.request.requestApproval=Apply for Approval
#请求审批--申请审批
label.request.startRequestDeal=Start to Handle Request
#开始请求处理
label.request.requestExtraction=Extract Request
#请求提取
label.request.reStartRequest=Reopen
#重新开启
label.request.assignedToSecondlineTechnician=Assign to 2nd Line
#指派二线
label.request.assignedToThirdlineTechnician=Assign to 3rd Line
#指派三线
label.request.assignedFourthlineEngineer=Assign to 4th Line
#指派四线
label.request.requestAssign=Assign
#请求指派
label.request.requestAssignAgain=Re-assign
#再指派
label.request.requestBackToGroup=Reject to Team
#退回组
label.request.backToFirstLine=Reject to First Line
#退回一线
label.request.processMark=Remark
#处理备注
label.request.processComplete=Complete
#处理完成
label.request.requestUpdate=Escalate Request
#请求升级—revised as “升级请求”
label.request.upgradeApplication=Apply for Escalation
#申请升级 OK
label.request.requestClose=Close Request
#请求关闭
label.request.requestVisit=Retrospect
#请求回访
label.request.processTracking=Process Tracking
#流程跟踪
label.request.slaReuqestTime=SLA Response Time
#SLA响应时间
label.request.slaCompleteTime=SLA Finish Time
#SLA完成时间
label.request.requestTime= Response Time
#响应时间
label.request.completeTime= Finish Time
#完成时间
label.request.helpItems=Request Related Items
#帮助项
label.request.findKnowledge=Search Relevant Knowledge
#查找与请求有关的知识
label.request.findTheSameRequest=Search Similar Requests
#查找类似的请求
label.request.saveAndAddToKnowledge=Save and Add into Knowledgebase
#保存并添加到知识库
label.request.startRequestDealMark=Remark
#开始请求处理备注?---- revised as “处理备注”
label.request.startProcess=Start Processing
#开始处理
label.request.requestExtractionMark=Extract Remark
#提取备注
label.request.extract=Extract
#提取
label.request.reStartRequestCause=Reason to Reopen
#重新开启原因
label.request.open=Open
#开启
label.request.requestBackToGroupCause=Reason to Reject
#退回原因
label.request.back=Reject
#退回
label.request.group=Tech Team
#技术组
label.request.technician=Technician
#技术员
label.request.assignMark=Remark for Assigning
#指派备注
label.request.clear=Clear
#清除
label.request.backToFirstLineCause=Reason to Reject
#退回原因
label.request.upgradeApplicationCause=Escalation Reason
#升级申请原因
label.request.apply=Apply
#申请
label.request.requestUpdateTo=Escalate to
#升级到
label.request.requestUpdateCause=Escalation Reason
#升级原因
label.request.update=Escalate
#升级
label.request.requestCloseTime=Closure Time
#关闭时间
label.request.requestCloseCause=Closure Reason
#关闭原因
label.request.close=Close
#关闭
label.request.requestProcessMrak=Remark of Processing
#请求处理备注
label.request.requestState=Request Status
#请求状态
label.request.requestRemarkDetail=Details of Remark
#备注详细
label.request.add=Add
#添加
label.request.processCompleteMark=Remark of Completion
#处理完成备注
label.request.requestApprovalMark=Remark of Approval
#审批备注
label.request.requestApprovalAgree=Agree
#同意
label.request.requestApprovalDisagree=Reject
#不同意
label.request.requestVisitSaveResult=Save Retrospect Record 
#保存回访结果
label.request.requestVisitSendUrl=Retrospect by Emailing the path
#通过邮件发送回访访问路径进行回访
label.request.requestCategory=Category
#请求类别
label.request.requestTitle=Request Title
#请求标题

title.request.requesterInfo=Requestor Info
#请求人信息
title.request.withCI=Relevant CI
#关联配置项
title.request.chooseRequestCategory=Select Category
#选择请求分类
title.request.chooseCI=Select CI
#选择配置项
title.request.CICategory=CI Category
#配置项分类
title.request.allRequest=Request List
#所有请求列表
title.request.myRequest=My Requests
#我提出的请求
title.request.myGroupRequest=Requests Assigned to Our Team
#指派给我组的请求
title.request.assignToMeRequest=Requests Assigned to Me
#指派给我的请求
title.request.myChargeRequest=Requests Handled by Me
#我负责的请求
title.request.myRequestTask=My Tasks
#我的请求任务
title.request.myGroupRequestTask=Our Team Tasks
#我们组的请求任务
title.request.requestCount=Request Statistics
#请求统计
title.request.assign=Assign
#指派
title.request.task=Task
#任务
title.request.timeDetail=Time and Labor Cost
#时间明细
title.request.solutions=Solutions
#解决方案
title.request.addTimeDetail=Add Time Details
#添加时间明细
title.request.editTimeDetail=Edit Time Details
#编辑时间明细
title.request.addOrEditTask=Add/Edit Tasks
#新增/编辑任务
title.request.CI=Configuration Items
#配置项
title.request.requestHistory=Historic Records
#历史记录
title.request.emailHistory=Email Records
#历史邮件
title.request.reStartRequest=Reopen Request
#请求重新开启
title.request.chooseGroup=Select Team
#选择组
title.request.searchRequest=Search Requests
#搜索请求


#请求历史邮件------------Mars
request.email.fromUser=Sender
#发件人
request.email.toUser=Recipient
#收件人
request.email.sendDate=Sending Time
#发送时间 
request.email.receiveDate=Receiving Time
#接收时间 
request.email.bcc=CC
#抄送 
request.email.cc=BCC
#密送


#报表----------Van
itsm.report=Report
#报表

label.report.reportCount=Statistics Report
#统计报表
title.report.requestMonthReport=Monthly Request Report
#请求月度报表
title.report.requestStateReport=Request Status Report
#请求状态报表
title.report.requestYearReport=Yearly Request Report
#请求年度报表
title.report.CICategoryReport=CI Report by Categories
#配置项分类报表

label.report.statisticsDetails=Statistics Details
#统计详情
label.report.toolsItems=Relevant Operations
#工具项? --- 相关操作
label.report.printReport=Print Report
#打印报表
label.report.exportPDF=Export to PDF
#导出PDF
label.report.exportHTML=Export to HTML
#导出HTML
label.report.exportXLS=Export to XLS
#导出XLS
label.report.exportCSV=Export to CSV
#导出CSV


#SECURITY----------Van
title.security.org=Org Admin
#机构管理
title.security.visit=Users
#访问控制
title.security.dataDictionary=Data Dict
#数据字典
title.security.logManage=Log Admin
#日志管理
title.security.serviceLevel=SLA
#服务级别
title.security.businessRule=Rules
#业务规则
title.security.workFlow=Work Flow
#工作流
title.security.companyInfo=Company Info
#公司信息
title.security.orgSet=Organization Settings
#机构设置
title.security.customerManager=Customer Management
#客户管理
title.security.supplierManager=Supplier Management
#供应商管理
title.security.userManager=User Management
#用户管理
title.security.roleManager=Role Management
#角色管理
title.security.resourceManager=Resource Management
#资源管理
title.security.LDAPManager=LDAP Admin
#LDAP管理
title.security.areaUser=Domain User List
#域用户列表
title.security.userOnlineLog=User Log
#用户在线日志
title.security.userOptLog=User Operation Log
#用户操作日志
title.security.slaContract=SLA Admin
#SLA协议管理

title.security.processManage=Process Management
#流程管理
title.security.processHistoryManage=Process Cases
#流程历史? --- revised as “流程实例”
title.security.myTask=My Task
#我的任务
title.security.processUseSet=Process Options
#流程使用设置 --- 流程选项



#SNMP--------Van
itsm.snmp=SNMP
itsm.snmp.scanServer=LAN Scanning
#局域网扫描
itsm.snmp.addServer=Add Stations
#添加主机
itsm.snmp.deleteServer=Remove Stations
#删除主机
itsm.snmp.refreshServer=Refresh List
#列表刷新
itsm.snmp.serverName=Station Name
#主机名
itsm.snmp.serverIP=Station IP
#主机IP

#辅助工具----------Van

itsm.tool=Accessories
#辅助工具

#公告管理----------Van
tool.affiche=Announcements
#公告
tool.affiche.effectiveDate=Expire Date
#有效日期
tool.affiche.visibleStatus=Visibility Status
#可见状态
tool.affiche.onlyVisibleToTechnician=Visible to Technicians Only
#仅技术员可见
tool.affiche.creator=Creator
#创建者
tool.affiche.content=Content
#内容
tool.affiche.to=To
#到
tool.affiche.formEmail=From Emailbox
#来自邮箱
tool.affiche.yes=Yes
#是
tool.affiche.no=No
#否

#手机短信----------Van
tool.sms=Mobile Message
#手机短信
tool.sms.sendList=List of Recipients
#发送列表 --- 收信人列表
tool.sms.importFormExcel=Import from Excel
#从EXCEL导入
tool.sms.AphoneNumberPerLine=Reminder: One phoneNo. Per line
#提示：每行一个电话号码
tool.sms.smsContent=Content
#信息内容
tool.sms.messageContentAlert=Max length of Content is 70 characters or it will be sent in more messages. Thanks.
#信息内容（信息内容最长为70个中文字，超出将会分成多条发送！） 
tool.sms.send=Confirm to Send
#确定发送
tool.sms.accountInfo=Account Info
#账户信息



#邮件管理----------Van
tool.mail.addEmail=Compose Email
#写邮件
tool.mail.replyEmail=Reply Email
#回复邮件
tool.mail.creatRequest=Create Request
#创建请求
tool.mail.sendAddress=Outbox
#发件箱
tool.mail.receiveAddress=Inbox
#收件箱
tool.mail.emailTitle=Email Subject
#邮件主题
tool.mail.addAttachments=Get Attachment
#添加附件
tool.mail.emailContent=Content
#邮件内容
tool.mail.remark=Remark
#备注信息
tool.mail.emialDescription=Description
#相关描述
tool.mail.confirmSend=Send
#发送
tool.mail.sendTime=Sent Time
#发送时间
tool.mail.to=To
#到

tool.mail.toReuqest.title=Title
#标题
tool.mail.toReuqest.content=Content
#内容
tool.mail.toReuqest.createByUser=Requestor
#请求用户
tool.mail.toReuqest.effectCI=Relevant CI
#关联资产--- 中文的也要改成“关联配置项”
tool.mail.toReuqest.level=Level
#级别
tool.mail.toReuqest.effect=Influence
#影响
tool.mail.toReuqest.category=Category
#分类
tool.mail.toReuqest.emergencyDegree=Seriousness 
#紧急度
tool.mail.toReuqest.priority=Priority
#优先级
tool.mail.toReuqest.form=Submitting Way
#来源
tool.mail.toReuqest.address=Address
#地址


#IM管理----------Van
tool.im=IM
tool.im.writeIM=Write Message
#写消息
tool.im.replayIM=Reply to Message
#回复消息
tool.im.receiveUser=Recipient
#接收用户
tool.im.imTitle=Message Title
#消息标题
tool.im.imContent=Message Content
#消息内容
tool.im.confirmSend=Send
#发送
tool.im.confirmReply=Reply
#回复
tool.im.imDetail=View Message
#查看消息
tool.im.sendUser=Sender
#发送用户
tool.im.sendTime=Send Time
#发送时间

tool.im.selectUser=Select User
#选择用户
tool.im.state=Status
#状态
tool.im.state.notRead=Not Read
#未读
tool.im.state.readed=Already Read
#已读
tool.im.state.replayed=Replied
#已回复
tool.im.confirmSelectUser=Confirm
#确认选择
tool.im.searchUser=Search User
#搜索用户
tool.im.search.userName=User Name
#用户名



#基础设置----------Van
itsm.basicSettings=Basic Settings
#基础设置

label.basicSettings.companyName=Company Name
#公司名称
label.basicSettings.companyFax=Fax
#传真号码
label.basicSettings.companyTel=Company Phone
#公司电话
label.basicSettings.companyEmail=Company Emailbox
#公司邮箱
label.basicSettings.companyAddress=Company Address
#公司地址
label.basicSettings.companyWebsite=Company Website
#公司网站
label.basicSettings.companyLOGO=Company Logo
#公司LOGO
label.basicSettings.serverAddress=Email Server
#邮件服务器?
label.basicSettings.serverPort=Server Port No.
#服务端口号
label.basicSettings.serviceLoginName=Login Account
#登录账号
label.basicSettings.serviceLoginPassword=Login Password
#登录密码
label.basicSettings.connectionTest=Connection Testing
#连接测试
label.basicSettings.smsLoginName=SMS Account
#短信账号
label.basicSettings.smsLoginPassword=SMS Password
#短信密码


title.basicSettings.serviceEmail=Service Email
#服务邮箱
title.basicSettings.sendServiceEmail=Emailbox for Sending 
#发送邮箱
title.basicSettings.smsAccount=SMS Account
#短信账户
title.basicSettings.emailAccount=Email Account
#邮箱账户

#机构设置----------Van
itsm.orgSettings= Organization Settings
#机构设置
title.orgSettings.currentOrg=Current Org
#当前机构
label.orgSettings.orgType=Org Type
#机构类型
label.orgSettings.orgInner=Inner Org
#内部机构
label.orgSettings.orgService=Service Org
#服务机构
label.orgSettings.ownerOrg=Org Attributed to
#所属机构
label.orgSettings.ownerOrgAlert=Current Org by Default,Click to revise if necessary.
#默认当前公司，点击修改
label.orgSettings.orgName=Org Name
#机构名称
label.orgSettings.orgFax=Fax
#传真号码
label.orgSettings.orgPhone=Org Phone
#机构电话
label.orgSettings.orgEmail=Email Address
#联系邮件
label.orgSettings.orgAddress=Org Address
#机构地址
label.orgSettings.orgInchargeName=Org Manager
#负&nbsp;责&nbsp;人 
label.orgSettings.startTime=Start Time
#开始时间
label.orgSettings.hour=Hour
#点
label.orgSettings.minute=Minute
#分
label.orgSettings.endTime=End Time
#结束时间
label.orgSettings.selectWorkTime=Select Work Time
#选择工作时间
label.orgSettings.monday=Monday
#星期一
label.orgSettings.tuesday=Tuesday
#星期二
label.orgSettings.wednesday=Wednesday
#星期三
label.orgSettings.thursday=Thursday
#星期四
label.orgSettings.friday=Friday
#星期五
label.orgSettings.saturday=Saturday
#星期六
label.orgSettings.sunday=Sunday
#星期天
label.orgSettings.editHolidayAlert=Edit Holidays
#编辑节假日
label.orgSettings.deleteHolidayAlert=Remove Holidays
#删除节假日
label.orgSettings.holidayDate=Holiday
#假日时间
label.orgSettings.holidayTo=To
#到
label.orgSettings.holidayDescription=Relevant Description
#相关描述
label.orgSettings.allDay=Full Day
#全天（24小时）

title.orgSettings.workDay=Work Day
#工作日
title.orgSettings.holiday=Holiday
#节假日
title.orgSettings.childrenOrg=Sub Org
#子机构
title.orgSettings.addOrg=Add Org
#新增机构
title.orgSettings.gridView=List View
#列表视图
title.orgSettings.editOrg=Edit Org Info
#编辑机构信息
title.orgSettings.serviceTime=Service Time
#服务时间
title.orgSettings.workTime=Work Time
#工作时间
title.orgSettings.role=Role
#角色
title.orgSettings.orgList=Org List
#机构列表
title.orgSettings.addHoliday=Add Holiday
#新增节假日
title.orgSettings.chooseCompany=Select Company
#选择公司
title.orgSettings.searchOperation=Search
#搜索操作


#客户管理----------Van

itsm.customer=Customer Management
#客户管理

title.customer.searchCustomer=Search Customer
#搜索客户
label.customer.customerName=Customer Name
#客户名称
label.customer.customerFax=Fax
#传真号码
label.customer.customerPhone=Phone
#客户电话
label.customer.customerEmail=Email
#联系邮件
label.customer.customerAddress=Address
#客户地址

title.customer.addCustomer=New Customer
#新增客户
title.customer.editCustomer=Edit Customer
#编辑客户

#供应商管理----------Van

itsm.supplier=Supplier Management
#供应商管理

label.supplier.supplierName=Supplier Name
#供应商名称
label.supplier.supplierPhone=Phone
#供应商电话
label.supplier.supplierEmail=Email
#联系邮件
label.supplier.supplierFax=Fax
#传真号码
label.supplier.supplierAddress=Address
#供应商地址

title.supplier.searchSupplier=Search Supplier
#搜索供应商
title.supplier.editSupplier=Edit Supplier Info
#编辑供应商
title.supplier.addSupplier=New Supplier
#新增供应商


#用户管理----------Van
label.user.roleSettings=Role Settings
#角色设置
label.user.orgSetting=Org Settings
#机构设置
label.user.loginName=Login Account
#登录账号
label.user.loginPassword=Password
#登录密码
label.user.comfirmLoginPassword=Confirm Password
#确认密码
label.user.userLastName=Last Name
#用户姓氏
label.user.userFirstName=First Name
#用户名字
label.user.userOwnerOrg=Org Attributed to
#所属机构
label.user.userTitle=User Title
#用户职称
label.user.userState=User Status
#用户状态
label.user.email=Email
#电子邮件
label.user.mobile=Mobile
#手机
label.user.phone=Phone
#电话?
#label.user.officePhone=Office Phone
#办公电话 --- ---- 去掉。
label.user.fax=Fax
#传真
label.user.qqOrMsn=QQ/MSN
label.user.workAddress=Address
#办公地址
label.user.description=Description
#描述
label.user.costEngineer=Engineer Cost
#工程师成本
label.user.pricePerHour= per hour
#（元/小时）---所以，“货币单位”，要设置在基础设置里面。因为不一定是“元”。
label.user.selectCustomerName=Customer Name
#客户名称
label.user.selectOrgPhone=Phone
#机构电话
label.user.selectOrgMail=Email
#联系邮件
label.user.selectOrgAddress=Org Address
#机构地址
label.user.selectSupplierName=Supplier Name
#供应商名

title.user.addOrEditUser=Add/Edit User
#新增/编辑用户
title.user.contactInfo=Contact Info
#联系信息
title.user.searchUser=Search User
#搜索用户
title.user.userOwnerOrgSetting=Set Org Attributed to
#所属机构设置 
title.user.selectOrg=Select Org
#选择机构
title.user.selectCustomer=Customer
#客户
title.user.selectSupplier=Supplier
#供应商
title.user.selectSearchCustomer=Search Customer
#搜索客户
title.user.userRole=User Role
#用户角色
title.user.costEngineer=Engineer Cost
#工程师成本
title.user.selectSearchSupplier=Search Supplier
#搜索供应商

#角色管理----------Van
label.role.permissionAssign=Set Permission 
#权限分配
label.role.roleName=Role Name
#名称
label.role.roleCode=Code
#代码
label.role.roleState=Status
#状态
label.role.roleDescription=Description
#描述
label.role.roleMark=Remark
#备注

title.role.searchRole=Search Role
#搜索角色
title.role.functionList=Function List
#功能列表
title.role.operationList=Operation List
#操作列表

#资源管理----------Van
istm.resource=Resource Management
#资源管理

title.resource.currentFunction=Current Function
#当前功能
title.resource.childrenFunction=Sub-function
#子功能
title.resource.addFunction=Add Function
#添加功能
title.resource.editFunction=Edit Function
#编辑功能
title.resource.deleteFunction=Remove Function
#删除功能
title.resource.searchFunction=Search Function
#搜索功能

title.resource.operationGrid=Operation List
#操作列表
title.resource.addOperation=New Operation
#新增操作
title.resource.editOperation=Edit Operation
#编辑操作
title.resource.deleteOperation=Remove
#删除操作
title.resource.searchOperation=Search
#搜索操作

title.resource.functionGrid=Function List
#功能列表
title.resource.parentFunction=Function Attributed to
#所属功能
title.resource.chooseFunction=Select Function
#选择功能

label.resource.functionName=Function Name
#功能名称
label.resource.functionCode=Function Code
#功能编码
label.resource.functionUrl=Function URL
#资源地址
label.resource.functionIcon=Icon
#功能图标
label.resource.operationName=Operation Name
#操作名称
label.resource.operationCode=Operation Code
#操作编码
label.resource.operationUrl=Operation URL
#资源地址
label.resource.operationIcon=Operation Icon
#操作图标


#服务级别----------Van
itsm.sla.serviceLevel=Service Level
#服务级别

label.sla.slaService=SLA agreement
#SLA服务协议
label.sla.contractName=Agreement Name
#合同名称
label.sla.confirmChoose=Confirm
#确认选择
label.sla.slaName=SLA Name
#SLA名称 ---- 这两个有何区别？
label.sla.serviceOrg=Service Org
#服务机构
label.sla.slaVersion=SLA Edition
#SLA版本
label.sla.slaStartTime=Start Time
#开始时间
label.sla.slaEndTime=End Time
#结束时间
label.sla.slaServiceAgreement=Service Commitment
#服务承诺
label.sla.append=Append
#加入
label.sla.remove=Remove
#移除
label.sla.chooseAlert=Click to Choose Relevant Service Org
#点击选择该SLA对应的服务机构
label.sla.ownerOrg=Org Attributed to
#所属机构
label.sla.ruleName=Rule Name
#规则名称
label.sla.ruleState=Rule Status
#规则状态
label.sla.enable=Enable
#启用
label.sla.disable=Disable
#禁用-OK.
label.sla.requestTime=Response Time
#响应时间
label.sla.completeTime=Complete Time
#完成时间
label.sla.responseRate=Response Rate
#响应率
label.sla.completeRate=Complete Rate
#完成率
label.sla.day=Day
#天
label.sla.hour=Hour
#小时
label.sla.minute=Minute
#分钟
label.sla.allDayBase=Count on Natural Time 
#全天计算 --- 改为“完全按自然时间计算”
label.sla.yes=Yes
#是
label.sla.no=No,only Count on Work Hours
#否（仅计算工作时间）
label.sla.percentRate=Percentage
#百分比（%）

label.sla.fitStyle=Mapping Method
#匹配方式
label.sla.fitAll=Map All Rules
#匹配所有规则（AND）
label.sla.fitOne=Map only one of the Rules
#匹配其中之一（OR）
label.sla.ruleDetail=Rule Details
#规则详细
label.sla.ruleList=Rule List
#规则列表
label.sla.condition=Condition
#条件
label.sla.ruleContent=Rule Content
#规则内容
label.sla.operation=Operation
#操作
label.sla.autoUpdateName=AutoUpdate Method
#策略名称
label.sla.updateStyle=Escalation Way
#升级方式
label.sla.updateAfter=Escalate after Overdue
#逾期后升级
label.sla.updateBefore=Escalate before OverDue
#逾期前升级
label.sla.updateTime=Escalation Time
#升级时间
label.sla.updateTo=Escalate to
#升&nbsp;&nbsp;级&nbsp;
label.sla.updateToAlert=Click to Select Owner
#点击选择负责人

title.sla.chooseServiceOrg=Select Service Provider
#选择服务机构
title.sla.chooseByServiceOrg=Select Service Receiver
#选择被服务机构
title.sla.slaDetail=SLA Details
#SLA明细
title.sla.byServiceOrg=Service Receiver
#被服务机构
title.sla.expecteCompleted=Service Level
#预期完成时间
title.sla.autoUpdate=Auto Update
#新增升级策略
title.sla.fitRule=Mapping Rule
#匹配规则
title.sla.addOrEditRule=New/Edit Rule
#添加/编辑规则
title.sla.addEditAutoUpdate=New/Edit Escalation Method
#自动升级


#业务规则----------Van
itsm.rule=Transaction Rule
#业务规则

label.rule.ruleName=Rule Name
#规则名称
label.rule.ruleDecription=Rule Description
#规则描述
label.rule.ruleRun=Run the Rule
#规则执行
label.rule.runOnCreate=Run on Creating
#创建时执行
label.rule.runOnEdit=Run on Editing
#编辑时执行
label.rule.runAways=Run Always
#创建和编辑都执行
label.rule.ruleState=Rule Status
#规则状态
label.rule.fitStyle=Mapping Way
#匹配方式
label.rule.fitOne=Map one of the Rules
#匹配其中之一(OR)
label.rule.fitAll=Map All the Rules
#匹配所有规则(AND) 
label.rule.ruleSetDetail=Rule Details
#规则详细
label.rule.condition=Condition
#条件
label.rule.ruleContent=Rule content
#规则内容
label.rule.operation=Operation
#操作
label.rule.actionType=Action Type
#动作类型
label.rule.actionDetail=Action Details
#动作详细
label.rule.actionDetailAlert=Click to Select Service Provider
#点击选择服务机构

title.rule.ruleSet=Rule Set
#规则集
title.rule.addOrEdirRuleSet=New/Edit Rule
#新增/编辑规则
title.rule.actionSet=Action Set
#动作集
title.rule.addOrEditActionSet=New/Edit Action
#新增/编辑动作
title.rule.chooseServiceOrg=Select Service Provider
#选择服务机构
title.rule.searchRule=Search Rule
#搜索规则
title.rule.ruleGrid=Rule List
#规则列表





#TAN-----------------------




#info
info.ciCategoryOrNameCannotBeNull=CI Category or Name cannot be null.
#配置项分类或配置项名称不能为空!
#err
loginnameOrPasswordErrorPleaseRe-Login=Wrong Username or Password,please try again.
#用户名或密码错误，请重新登录！
loginNameCannotBeNull=Login Account cannot be null.
#用户名不能为空！
passwordCannotBeNull=Password cannot be null.
#密码不能为空！

#title
title.historyRequest=Related Requests
#历史请求
title.categoryManagement=Category Admin
#分类管理
title.categoryTree=Category Tree
#分类树
#label
label.resourceInformation=Resource Info
#资源信息
label.webSite=Website
#网站
label.text=Text
#文本
label.integer=Integer 
#整数
label.decimal=Decimal
#小数
label.longText=Long Text
#长文本
label.length=Length
#长度
label.telephone=Telephone
#电话
label.name=Name
#名称
label.operateTime=Operation Time
#操作时间
label.keywords=Keywords
#关键字
label.user=User
#用户
label.radio=Radio
#单选
label.categoryName=Category
#分类名称
label.categoryCode=Category code
#分类编码
label.categoryIcon=Category Icon
#分类图标
label.fax=Fax
#传真
label.e-mail=Email
#邮件
label.address=Address
#地址
label.escalateTo=Escalate To
#升级到
label.supplier=Product Vendor
#供应商
label.type=Type
#类型
label.categoryDescription=Category Description
#分类描述
label.mobile=Mobile
#手机
label.userOccupationalTitle=User Title
#用户职称
label.dateRange=Date Range
#日期范围？是做什么的？不了解，就翻译不准。


#知识库
knowledge.knowledge=Knowledge
#知识
knowledge.hotKnowledge=Hot Knowledge
#最热知识
knowledge.topKnowledge=New Knowledge
#最新知识
knowledge.click=Click
#点击
knowledge.relatedAttachmentOfKnowledgeAs=Relevant Attachments
#此知识相关附件如下
knowledge.label.knowledgeTitle=Knowledge Title
#知识标题
knowledge.label.knowledgeSort=Knowledge Type
#知识类型
knowledge.label.accessPermission=Access Permission
#访问权限
knowledge.label.share=Share
#共享
knowledge.label.onlyTechnicianLook=View by Technician Only
#仅技术人员
knowledge.label.knowledgeDetails=Knowledge Details
#知识明细
knowledge.label.loginTime=Input Time
#录入时间
knowledge.knowledgeCategory=Knowledge Category


#配置项
ci.ci=Configuration Item
#配置项
ci.ciManagement=CI Management
#配置项管理
ci.ciList=CI List
#配置项列表
ci.purchaseNo=PO No.
#采购单号
ci.brands=Brand
#品牌
ci.productType=Product Model
#产品型号
ci.serialNumber=Serial No.
#序列号
ci.barcode=Barcode
#条形码
ci.use=CI User
#使用人
ci.location=Location
#位置
ci.relatedCI=Related CI
#关联配置项
ci.purchaseDate=Purchase Date
#采购日期
ci.operateItems=Operation Items
#操作项
#ci.purchaseDate=Purchase Date
#购买日期 --- 这两个有何区别？
ci.arrivalDate=Delivery Date
#到货日期
ci.warningDate=Alert Date
#预警日期
ci.lifeCycle=Life Cycle (Months)
#生命周期（月）
ci.warrantyDate=Warranty (Months)
#保修期（月）
ci.owner=Owner
#拥有者
ci.ciInfo=CI Settings/Config
#配置信息
ci.relatedCI=Related CI
#关联配置项
ci.relatedDescription=Relevant Description
#关联描述
ci.addRelatedCI=New CI relation
#添加配置项关联
ci.related=Relate forward
#正向关联
ci.description=Description
#描述
ci.isAssociated=Relate back
#反向关联
ci.equipmentManagement=Device Management
#设备管理
ci.networkScanner=LAN Scanning
#局域网扫描
ci.scannerStart=Start Scan
#扫描开始
ci.scannerFinishedScannerResults=Scan Completed,here are the results:
#扫描完毕,扫描结果：** 

ci.hostName=Workstation Name
#主机名 
ci.deleteHostComputer=Remove Workstation
#删除主机
ci.pleaseSelectNeedDeleteHost=Please Select the Station to Be Removed:
#请选择要删除的主机！

#基础设置
setting.lable.companyInformation=Company Info
#公司信息
setting.lable.companyName=Company Name
#公司名称
setting.lable.fax=Fax
#传真号码
setting.lable.organizationTel=Org Phone
#机构电话
setting.lable.email=Email
#联系邮件
setting.lable.companyAddress=Company Address
#公司地址
setting.lable.companyWebsite=Company Website
#公司网站
setting.lable.companyLOGO=Company Logo
#公司LOGO
setting.lable.supplierName=Supplier Name
#供应商名
setting.label.optionValue=Option
#选项值--- where is it used?
setting.label.onlineTime=Online Time
#上线时间
setting.label.offlineTime=Offline Time
#下线时间
setting.label.to=To
#至
setting.deploymentProcess=Deploy Process
#部署流程
setting.process.requestProcessSelect=Select Request Processing Flow
#请求流程选用
setting.lable.businessType=Transaction Type
#业务类型
setting.title.returnItem=Retrospect Item
#回访事项

#通知规则
setting.notitceRule.notificationRule=Notification Rule
#通知规则
setting.notitceRule.noticeRequester=Notice Released to the Requestor
#给请求人发出的各类通知
setting.notitceRule.noticeRequesterSelfLoginMessage=Self-login Message released to the  Requestor
#通知请求人自助登录消息
setting.notitceRule.acceptRequestAndNReplyRequesterByEmail=Reply to the requestor while receiving the request
# 系统接收到请求时自动发送回复给请求人
setting.notitceRule.updateRequestNoticeRequesterByEmail=Inform requestor by Email while updating the request.
#更新请求时通过邮件通知请求人
setting.notitceRule.whenRequestCompleteNoticeRequester=Inform requestor while the request has been handled by the engineer before being closed.
# 当请求处理完成时通知请求人
setting.notitceRule.closeRequestNoticeRequesterByEmail= Inform requestor while the request is well completed.
#关闭请求时向请求人发送消息
setting.noticeRule.customTemplates=Template Customizing
#定制模板

setting.notitceRule.noticeTechnician=Inform Technician
#给技术员发出的各类通知
setting.notitceRule.createRequestNoticeTechnicianByEmail=Inform the technician while new request is created.
#系统有新请求时自动通知技术员
setting.notitceRule.whenRequestCompleteNoticeTechnician=Inform technician while request is well completed.
#当请求处理完成时通知技术员
setting.notitceRule.assignedRequestNoticeTechnicianByEmail=Inform the relevant technician by Email while assigning a request.
#指派请求时通过电子邮件通知技术员 
setting.notitceRule.assignedRequestToWorkTeamNoticeTechnicianByEmail= Inform the relevant technicians by Email while assigning a request to a work-team.
#指派请求到工作组时邮件通知组中的技术员
setting.notitceRule.whenRequestRe-openByUserNoticeTechnicianByEmail=Inform the technician by Email while the request is opened by the user again.
# 当请求被用户重新打开时邮件通知技术员
setting.notitceRule.whenRequestCloseNoticeTheFollowingTechnicianBySendEmail= Inform the following technicians by Email while the request is closed:
#当请求关闭时发送邮件到以下技术员


#日程表
title.calendar=Schedule
#热点知识
title.topInfo=Hot Knowledge
#最新知识
title.newInfo=New Knowledge
#个人任务
title.personTask=Personal Tasks
#编辑配置项
ci.editCi=Edit Configure Item
#新增配置项
ci.addCi=Add Configure Item
#请求分类
setting.requestCategory=Request Category
#配置项信息
ci.configureItemInfo=Configure Item Info

ci.ciRelevanceTreeView= CI Connections Chart



setting.dataDict.status=Request Status
#请求状态
setting.dataDict.source=Request Source
#请求来源
setting.dataDict.priority=Priority
#优先级
setting.dataDict.complexity=Complexity
#复杂程度
setting.dataDict.emergency=Urgency
#紧急度
setting.dataDict.influence=Impact Range
setting.dataDict.supplier=Providers
setting.dataDict.useStatus=Use Status
setting.dataDict.location=Location
setting.dataDict.brand=Brand

label.basicSettings.smsAccountTest=Test Account.
#最新-- 临时
label.org.choosePersonInCharge=Select the Person in Charge

label.portal.RequestsAssignedToMe=Requests Assigned to Me
label.portal.RequestsToBeAssigned=Requests to be Assigned
label.portal.affiche=Bulletin Board
label.portal.HotKnowledge=Hot Knowledge
label.portal.myTask=My Tasks
label.portal.instantMessage=InstantMessage

#2011-04-02
title.email.mailToRequest=Convert Email to Request

title.task.taskStatus=Task Status
title.task.processing=Being Processed
title.task.closed=Closed
title.task.addOrEditTask=New/Edit Task

title.ldap.addOrEditLDAP=New/Edit LDAP
label.ldap.name=Name
label.ldap.server=Server
label.ldap.port=Port
label.ldap.searchFilter=Search Filter
label.ladp.ladpType=LDAP Type
label.ladp.searchLDAP=Search LDAP

label.dc.export=Export
label.dc.import=Import
label.dc.chooseExportStyle=Select Exporting Way
label.dc.exportCurrentView=Export Current View
label.dc.chooseImportStyle=Select Importing Way
label.dc.importFromExcel=Import from Excel
label.dc.importFromCsv=Import from CSV
label.common.desc=Description
label.dc.filePath=File Path
label.dc.addDc=New Data Dictionary


#----变更  Change
#变更分类
change.changeCategory=Change Category 
#变更状态  
change.changeStatus=Change Status
#升级级别
setting.escalateLevel=Escalation Level
#变更委员会  
setting.cab=Change Advisory Board
#委员会成员 
setting.cab.member=CAB member
#审批委员  
setting.cab.approvalMember=Approver
#代理委员  
setting.cab.delegateMember=Delegate
#服务目录  
setting.serviceDirectory=Service Catalog
#服务 
setting.subService=Services
#管理服务 
setting.adminSubService=Services of the Item
#新增变更  
change.changeAdd=New
#编辑变更  
change.changeEdit=Edit
#变更编号  
change.changeNo=Change No.
#变更标题  
change.changeTitle=Change Title
#变更描述 
change.changeDesc=Change Description
#受影响的服务 
change.effectService=Affected Services
#变更任务  
change.task=Change Tasks
#关联请求  
change.relatedRequest=Related Requests
#变更审批  
change.changeApproval=Change Approval
#进展及成本 
change.workInfo=Time Details
#变更计划 
change.changePlan=Change Plan
#全天  
task.allDay=All Day
#负责人 
task.ownerName=Owner 
#新建 
title.newCreate=New
#处理中 
title.processing=Being Processed
#完成  
titie.complete=Completed
#执行的时间  
title.executeTime=Action Time
#花费时间 
title.spendTime=Time Spent
#总费用 
title.totalCost=Total Cost
#技术员费用  
titie.technicianCost=Technician Cost
#技术员每小时费用 
titie.technicianPerHourCost=Technician Cost per Hour
#其他费用 
title.otherCost=Other Cost
#影响  
title.changePlan.effect=Influence
#上线计划 
title.changePlan.onLinePlan=Go-Live Plan 
#回退计划 
title.changePlan.returnPlan=Recovery Plan
#检查表 
title.changePlan.checklist=Check List
#选择CAB成员 
title.selectCabMember=Select CAB Member

#指派技术员 
title.change.assigneeTechnician=Assign Technician
#指派组 
title.change.assigneGroup=Assign Group
#所有的变更
title.change.countAllChanges=All Changes
#我的未解决变更 
title.change.myNotResolveChange=My Changes to Be Resolved 
#我的未批准变更 
title.change.myNotPassChange=My Changes to Be Approved
#我的已批准变更 
title.change.myPassChange=My Approved Changes
#我的已关闭变更  
title.change.myCloseChange=My Closed Changes
#未解决的变更 
title.change.notResolveChange=Changes to Be Resolved
#已关闭的变更 
title.change.closeChange=Closed Changes
#未指派的变更 
title.change.notAssigneeChange=Changes to Be Assigned
#申请人 
title.change.apply=Applicant
#制定变更计划  
title.change.plan=Make Change Plan
#成员审批 
title.change.memberApprover=Approve
#提交审批 
title.change.submitApprover=Submit for Approval
#实施完成 
title.change.implementComplete=Finish Implementation
#复审结果 
title.change.reviewResult=Review Result
#所属阶段 
title.change.belongsStage=Stage
#结果 
title.change.result=Result
#回退变更实施 
title.change.backImplementComplete=Deploy Recovery Plan
#选择关联请求 
title.change.selectRelatedReuqest=Select Related Requests
#选择关联任务 
title.change.selectRelatedTask=Select Related Tasks

#问题
setting.problemCategory=Problem Category
problem.problemStatus=Problem Status

#新用户注册
title.register.userRegister=Register


#------配置信息
#用户账号,
config.lastLogin=User Account
#计算机名,
config.computerName=Computer Name
#序列号,
config.serialNumber=Serial No.
#操作系统,
config.systemName=OS
#系统版本,
config.systemVersion=System Version
#主板制造商,
config.mainboard=Mainboard Manufacturer
#CPU级别,
config.cpuGrade=CPU Level
#CPU速度,
config.cpuSpeed=CPU Speed
#内存大小,
config.memorySize=Memory Size
#硬盘驱动器,
config.hardDriveModel=HD Drive
#硬盘容量,
config.hardDriveSize=HD Capacity
#光盘驱动器,
config.cdDrive=CD Drive
#网络适配器,
config.networkAdapter=Network Adaptor
#显示卡,
config.desktopMonitor=Monitor Adaptor
#监视器类型,
config.monitor=Monitor Type
#扩展信息,
config.extendedInfo=Extended Info
#已安装的软件,
config.installSort=Installed Software
#获取当前电脑配置,
config.getCurrentConfig=Retrieve Current PC Settings
#历史变更,
title.change.historyChange=Related Changes
#我们组的任务,
title.request.myGroupTask=Task of Current Team
#提交变更,
title.change.submit=Submit Change
#2011-04-15
#变更统计,
title.change.changeCount=Change Count



#2011-04-16 Van
label.basicConfig.mianTitle=Config
laber.basicConfig.currencyUnit=Currency Unit
label.basicConfig.currencySet=Currency Unit Set
label.basicConfig.currencyName=Currency Name 
label.basicConfig.currencySign=Currency Sign
label.basicConfig.currencyDefault=Default
label.basicConfig.currencyDefaultYes=YES
title.basicConfig.addOrEditCurrency=Add/Edit Currency Type

title.report.requestReport=Request Reports
title.report.FRCRate=FCR Rate
title.report.FRCRateToday=FCR Rate-Today
title.report.FRCRateWeek=FCR Rate-Current Week
title.report.FRCRateMonth=FCR Rate-Current Month
title.report.FRCRateYear=FCR Rate-Current Year

title.report.requestStatus=Request Status
title.report.monthCountCorssTable=Monthly Rpt-Cross Rpt
title.report.monthCountHistogram=Monthly Rpt-Column Rpt
title.report.requestCountWeek=Request Count Rpt- This Week
title.report.requestCountMonth=Request Count Rpt- This Month
title.report.requestCountYear=Request Count Rpt- This Year

title.report.requestCategory=Request Category

title.report.SLARate=SLA Achieving Rate
title.report.responseRateToday=Response Rate-Today
title.report.responseRateWeek=Response Rate-This Week 
title.report.responseRateMonth=Response Rate-This Month
title.report.responseRateYear=Response Rate-This Year
title.report.completeRateToday=Close Rate-Today
title.report.completeRateWeek=Close Rate-This Week 
title.report.completeRateMonth=Close Rate-This Month
title.report.completeRateYear=Close Rate-This Year

title.report.techniciansWork=Technician Workload
title.report.techniciansWorkToday=Technician Workload-Today
title.report.techniciansWorkWeek=Close Rate-This Week
title.report.techniciansWorkMonth=Close Rate-This Month
title.report.techniciansWorkYear=Close Rate-This Year

title.report.CIReport=CI Reports
title.report.CICategory=CI Rpt by Category
title.report.CIStatus=CI Rpt by Status
title.report.noReportData=Relevant data is not ready,and the report cannot be displayed for the time being!

#2011-04-21
title.jbppm.processEnd=Current workflow is well completed.
#2011-04-22
lable.change.noticeAssignTechnicians=Inform relevant technicians while the change is assigned.
lable.change.noticeCAB=Inform CAB while the change needs any approval.
lable.change.newChangeNoticeTechnicians=Inform the following technicians while creating a new change.
lable.change.approvalNoticeTechnicians=Inform the following technicians while approving or denying a change.
lable.change.changeCloseNoticeTechnicians=Inform the following technicians while closing a change.
lable.change.changeCloseNoticeCMDB=Inform CMDB while closing a change.

#2011-04-23
lable.startTime=Start Time
lable.endTime=End Time
lable.actualStartTime=Actual Start Time
lable.actualEndTime=Actual End Time
lable.scheduledStartTime=Scheduled Start Time
lable.scheduledEndTime=Scheduled End Time

lable.closeAll=Close All These Cards
lable.onlyCloseAll=Close All the Other Cards Except Current One
lable.currentWebRightAllClose=Close All the Left Cards
lable.currentWebLeftAllClose=Close All the Right Cards

title.jbpm.processId:Process ID
title.jbpm.instanceId:Instance ID

title.request.myGroupProposedRequest:Requests from Our Team
label.notExtendedInfo:Please select the CI type

title.myProcessTask=My Tasks in a Workflow
title.myGroupProcessTask= Team Tasks in a Workflow

#2011-04-30
title.upgradeToNoticeRule=Inform the right escalation level person while the request is well escalated.

#2011-05-02
lable.task.location=Location
lable.ci.assetNo=Asset No.
label.rule.confirm=Confirm

#2011-05-03
label.attachment.upload=Upload
#2011-05-07
label.send=Send
label.receive=Receive
label.emailType=Email Type
#2011-05-10
label.browsersNote=Note:ITILBase System works in different sorts of Internet Browsers,but if you use MS-IE,it is strongly recommended to use MS IE8. Thanks.
label.company.website=Company Website of GuoYuSoft
label.notAttachment=No Attachment!
#2011-05-12
label.features=ITILBase II,is developed by GuoYu Soft team,in accordance with ITIL standard. The company's chief Designer has been to the UK to learn and investigate how ITIL has been utilized in an enterprise in early 20's. ITIL,IT Infrastructure Library,is the ITSM standard made by OGC of UK,and defines the best practice of IT Services Management.<br>Functions and Features of ITILBase II:<br>* Incident/request management (including task assigning,request assigning rule,request escalation rule,SLA,etc.,)<br>* Email integration. (Requests can be submitted by Emails directly,and all the relevant Emails will be recorded under the request.)<br>* Projects,tasks,actions management tools (Integrated with request management,change management,and so on)<br>* User Portal (Submit request by the web page,view the requests,view the task/request status,search knowledge base)<br>* ITILBase task calendar (IT technicians can view the tasks in the calendar,after logging in the system)<br>* IT technicians,supervisors,managers,engineer teams can be defined in different roles,with different system permissions.<br>* CI/Asset management (this also Includes configuration scanning inside LAN,and extended fields that can be self-defined.)<br>* IT technicians' workload assessment,end-users or customers retrospect recording.<br>* Knowledge base management (user-oriented or IT technicians oriented,can be fully searched by key words or types.)<br>* ITIL software packs - CMDB,change management (Optional modules)<br>* Reminder and alert (support all sorts of reminder or notification by Email or mobile messages,like new request notification,new task assigning notification etc.,)<br>* Customizing Capability. (There are always extended fields that can be self-defined in tables,and rules,workflows can also be self-defined.)<br>* SSO well supported.<br>* Multi-platform Capability (The system can be used in different OS,different DB tool,different Internet Browsers)<br>* Reporting Tools (Statistic Reports for Helpdesk,CI/Asset management and so on)<br>* Multi-language Supported (English,simple Chinese,traditional Chinese.)<br>
label.ciNotExtendedInfo=Current CI has no extended info!

label.verificationCode=Verification Code
label.newFeatures=Read Me:New Features of ITILBase II Ver1.1

msg.processing=Operation in processing,please wait...
msg.tips=Tips

#2011-05-20
label.steps=Steps
label.details=Details
label.operator=Operator

error.500=An error has occurred, which may be caused by the following reasons:<br/>1. The attachment does not exist, or it has been removed.<br/>2. There is a system error caused by incorrect operations.


label.selectUser.confirm=Choose an user,Double click to confirm select.
label.selectCI.confirm=Choose an configure Item,Double click to confirm select.

#2011-05-28
label.edit.user.password=Change Password
label.old.password=Initial Password
label.new.password=New Password


#2011-06-01 问题模块
label.problem.relatedChangeTips=Reminder: No changes are related, please click here to create a change from the current problem.
label.problem.symptom=Problem Issues
label.problem.symptomDesc=Problem Issues Description

title.problem.relatedProblem=Related Problems
title.problem.chooseRelatedProblem=Select Related Problems
title.problem.chooseRelatedTask=Select Related Tasks

label.problem.overdueTime=Expected Finish Date
label.problem.problemCount=Problem Count
label.problem.allProblem=All Problems
label.problem.myPostProblem=My Posted Problems
label.problem.myProcessProblem=My Processed Problems
label.problem.myGroupProblem=Problems Assigned to My Team
label.problem.assign=Problem Assignment
label.problem.resolve=Resolve Problem
label.problem.submitApproval=Submit for Assessment
label.problem.approval=Assess
label.problem.close=Close Problem

label.problem.attachmentName=Attachment Name
label.problem.attachmentUrl=Attached URL
label.problem.attachmentDownload=Download

label.problem.problemProcess=Process Problem

label.problem.effectDesc=Influence Description
label.problem.rootCauses=Root Cause
label.problem.rootCausesDesc=Cause Description

label.problem.alternatives=Alternatives
label.problem.alternativesDesc=Alternative Description
label.problem.solutionDesc=Solution Description
title.problem.approvalOpioion=Assessment Comment
label.problem.approvalPass=Pass
label.problem.approvalBackAnalyze=Back to Analyze Problem
label.problem.approvalBackResolve=Back to Resolve Problem
title.problem.searchProblem=Search Problem

label.problem.problemCode=Problem Code
label.problem.problemCategory=Problem Category
label.problem.problemTitle=Problem Title
label.problem.submitProblem=Create Problem
label.rulePackage.requestRule=Request Rules

#2011-06-03
label.is.request.action.notice=Inform requestor by Email
label.email.reply=E-mail reply

#2011-06-09
label.email.address.format=Please use ";" to seperate the multiple Email addresses


#2011-06-14 全文检索
label.fullsearch.fullsearch=Fully Search
label.fullsearch.searchRelatedItems=Search Related Events

